Issues Rendering Math Content Using Chrome Browser
We have received intermittent reported issues of users not having their math content rendered correctly in the Google Chrome web browser. When the issue occurs math formulas or other elements on the screen may not be rendered correctly. We have found that hitting the "Refresh" button on the web browser will often resolve the issue, but not always. If you think you are encountering this issue, we urge you to contact technical support and provide us the version of your web browser as well as the content that the problem is occurring.
We are working on finding a solution to this issue and will release an update to Sadlier Connect once it is fixed. In the meantime, a workaround you can use Safari, FireFox, or Internet Explorer / Edge. There are no reported issues around rendering that have been reported or duplicated in our testing against these other browsers.